Your IT department — without the overhead.
Local Michigan IT support and executive-level technology strategy, under one roof. We handle the day-to-day so you can focus on growing your business.
- Most MSPs react to problems after they happen.
- Most IT consultants give you a roadmap and then disappear.
- Your IT vendor has never seen your factory floor. Your OT vendor doesn't understand your network.
- Compliance frameworks like CMMC and HIPAA get treated as checkbox exercises instead of real security posture.
- You're making six-figure technology decisions without anyone in your corner who understands both the business and the stack.
Letter 10 Group combines proactive managed support with vCTO-level strategy. Because we also design embedded systems and build AI platforms, we understand technology at every layer of your operation.
Everything you need, under one roof.
Strategic Advisory (vCTO/vCIO)
CTO-as-a-Service.
- OT & IoT Convergence: We bridge the gap between your factory floor (OT) and your corporate network (IT), ensuring your sensors communicate securely with your servers.
- Digital Transformation: Moving from paper to cloud with a structured, phased plan.
- Technology Roadmapping: A 12–36 month plan aligning IT spend with growth.
- Budget Planning: Forecasting hardware lifecycles and software licensing.
- Training: On-ramping your team to new tools.
- Quarterly Business Reviews (QBRs): Regular strategy sessions held in-person or virtually.
vCTO vCIO OT/IT Digital Transformation
Operations & Project Leadership
Process-driven. PMP-led.
- Process Optimization (Six Sigma): We apply Six Sigma methodologies to eliminate inefficiencies in your operations.
- Advanced Industrial Tech: Implementation strategies for Digital Twin modeling and Augmented Reality (AR) to modernize manufacturing maintenance.
- Project Governance: Managed by PMP-trained leadership to ensure projects stay on time and on budget.
- Lifecycle Management (ALM & PLM): Expert guidance on implementing Product and Application Lifecycle Management tools.
Six Sigma PMP ALM PLM Digital Twin AR
Managed IT (MSP)
Local & Proactive.
- 24/7 Monitoring: We watch your servers so you can sleep. Support is available whenever your team needs it.
- Cybersecurity: Endpoint protection, firewall management, and ransomware defense.
- Remote Monitoring (RMM): Continuous health checks on all servers and workstations.
- Vendor Management: We talk to your ISP and software vendors so you don't have to.
- Onboarding: Streamlined setup for new hires to get them working on Day 1.
RMM SentinelOne Microsoft 365 Intune Veeam
Cybersecurity & Compliance
Multi-layered defense for regulated environments.
- Managed Detection & Response (MDR): Real-time threat hunting by security analysts.
- Email Security: AI-driven anti-phishing and spam protection.
- Security Awareness Training: Teaching your team to recognize threats.
- Compliance Governance: Expertise in CMMC (critical for automotive suppliers), HIPAA, and PCI-DSS.
MDR CMMC HIPAA PCI-DSS SentinelOne Microsoft Defender
Cloud Solutions
Enable your team to securely work from anywhere.
- Microsoft 365 Optimization: Full tenant management and Teams integration.
- Cloud Migration: Seamless transition from on-premise servers to Azure or AWS.
- Data Backup (BCDR): Redundant cloud backups ensuring business continuity.
- Virtual Desktop (VDI): Secure, remotely accessible desktops for distributed teams.
Microsoft 365 Azure AWS BCDR VDI Intune
Co-Managed IT
Already have an IT person? We make them better.
- Tier 1 Offloading: We handle password resets so your internal IT can focus on high-value projects.
- Tier 3 Escalation: Direct access to our senior engineers for complex network issues.
- Vacation Coverage: We keep the lights on when your IT manager is out of office.
Co-MITs Tier 1–3 RMM Escalation
Need reliable IT support and a technology strategy?
Whether you're fully outsourcing IT or supplementing an existing team, we scope every engagement before committing to timelines.