Your privacy, plainly stated.
We collect the minimum necessary to respond to your inquiry. Nothing is sold. Nothing is shared for advertising.
Effective Date: May 1, 2026 · Last Updated: April 15, 2026
Letter 10 Group, LLC ("Letter 10," "we," "us," or "our") respects your privacy. This policy explains what information we collect through our website at letter-10.com, how we use it, and your choices regarding that information.
Information We Collect
Information You Provide Directly
When you use our contact form, you may provide your name, email address, phone number (optional), company or organization name (optional), area of interest, and a description of your project or inquiry. We collect this information solely to respond to your inquiry and evaluate whether our services are a fit for your needs.
Information Collected Automatically
We use Cloudflare Web Analytics to collect anonymous, aggregate data about how visitors use our site. This includes page views, referral sources, browser type, and country of origin. Cloudflare Web Analytics does not use cookies, does not track individual users, and does not collect personally identifiable information.
Bot Protection
Our contact form uses Cloudflare Turnstile to distinguish legitimate submissions from automated bots. Turnstile may collect limited technical data (such as browser characteristics) during the challenge process. This data is processed by Cloudflare in accordance with Cloudflare's Privacy Policy. Turnstile does not use cookies and is designed to operate without collecting personal data from visitors.
How We Use Your Information
We use the information you provide through our contact form to respond to your inquiry, evaluate the scope and fit of a potential engagement, and schedule a discovery call if appropriate.
How We Process and Store Your Information
Contact form submissions are transmitted via Resend, a transactional email service, and delivered to our internal team email. We do not store form submissions in a separate database or CRM. Resend processes email delivery in accordance with Resend's Privacy Policy.
Your information is retained only as long as necessary to respond to your inquiry and, if applicable, for the duration of a business relationship. You may request deletion of your information at any time by contacting us.
Third-Party Services
We use a limited number of third-party services to operate this website. We do not sell, rent, or share your personal information with any third party for their own marketing purposes.
| Service | Purpose | Data Processed |
|---|---|---|
| Cloudflare Pages | Website hosting and delivery | Anonymous traffic data |
| Cloudflare Web Analytics | Privacy-first site analytics | Aggregate, anonymous page view data |
| Cloudflare Turnstile | Bot protection on contact form | Browser characteristics (no cookies) |
| Resend | Transactional email delivery | Name, email, and message content from contact form |
Cookies
We do not use cookie-based analytics, advertising trackers, or session identifiers.
Your Rights
Depending on your jurisdiction, you may have the right to request access to any personal information we hold about you, request correction or deletion of your personal information, or withdraw consent to processing where consent is the legal basis. To exercise any of these rights, use the contact form. We will respond within 30 days.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us and we will delete it promptly.
Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by updating the "Last Updated" date at the top of this page.
Contact
If you have questions about this privacy policy or how we handle your data, use the contact form.
Letter 10 Group, LLC · Michigan, USA